Over the past year, we have seen a significant decline in quality with the RN4072. When the problems first appeared, we immediately started searching for a replacement Penstyle. We enlisted many of our long-term Penstyle customers to act as testers, and sent them test kits from other manufacturers. We sent out a total 280 kits from 12 different manufacturers, but we were unable to find a higher quality replacement.
Since we were unable to find a replacement we were planning on discontinuing the Penstyle, but when we floated this idea to our testers we received a lot of requests to continue carrying the RN4072. We have continued to carry the RN4072 but it has now been almost a year and the quality issues are not being resolved. Since we don't think they will ever get any better we are now discontinuing this model.
Almost all of our Penstyle customers have now talked with us and we've been succesful in finding suitable replacement models for nearly everybody. If you're a Penstyle user who hasn't tried another model, please give us a call and we can discuss the other models to see if one of them may be a good alternative for you.